Taps.IM
ENTERPRISESOC 2 Type II Report
Independent third-party audit of TapsIM's security controls, operational effectiveness, and compliance with Trust Services Criteria for our encrypted messaging platform.
Audit Overview
Audit Opinion
In our opinion, the controls were suitably designed and operated effectively throughout the audit period to meet the Trust Services Criteria.
Trust Services Criteria Results
Detailed assessment of controls across all five Trust Services Criteria
Security
Information and systems are protected against unauthorized access, use, disclosure, disruption, modification, or destruction
Control Statistics
Key Controls
- Multi-factor authentication for all administrative access
- Role-based access control with principle of least privilege
- Hardware security modules (HSMs) for cryptographic operations
- +2 more controls tested
Testing Results
All security controls operated effectively throughout the audit period with no exceptions identified.
Availability
Information and systems are available for operation and use as committed or agreed
Control Statistics
Key Controls
- 99.99% uptime SLA with automated failover capabilities
- Distributed federation architecture preventing single points of failure
- Real-time system monitoring and alerting
- +2 more controls tested
Testing Results
Availability controls demonstrated consistent effectiveness with 99.997% measured uptime.
Processing Integrity
System processing is complete, valid, accurate, timely, and authorized
Control Statistics
Key Controls
- End-to-end message encryption with integrity verification
- Cryptographic signatures for message authentication
- Automated data validation and error handling
- +2 more controls tested
Testing Results
Processing integrity controls operated effectively with comprehensive message delivery assurance.
Confidentiality
Information designated as confidential is protected as committed or agreed
Control Statistics
Key Controls
- Zero-knowledge architecture preventing server access to message content
- Signal Protocol implementation for end-to-end encryption
- Forward secrecy with automatic key rotation
- +2 more controls tested
Testing Results
Confidentiality controls demonstrated robust protection with zero unauthorized access incidents.
Privacy
Personal information is collected, used, retained, disclosed, and disposed of in conformity with commitments
Control Statistics
Key Controls
- GDPR-compliant data processing agreements
- Data minimization and purpose limitation controls
- User consent management and rights exercise
- +2 more controls tested
Testing Results
Privacy controls operated effectively with full GDPR compliance maintained throughout the period.
System Description
Overview of the TapsIM platform components included in the SOC 2 audit scope
TapsIM Federation Server
Go-based distributed messaging server implementing P9 observability and chaos resilience framework
End-to-End Encryption Engine
Signal Protocol implementation with zero-knowledge architecture
Observability Stack
Comprehensive monitoring, tracing, and metrics collection system
Security Monitoring Platform
Advanced threat detection and incident response system
Audit Findings & Recommendations
Summary of audit findings, management responses, and continuous improvement initiatives
Key Strengths Identified
Management Recommendations
Disaster Recovery
Enhance cross-region disaster recovery testing frequency from quarterly to monthly
Security Monitoring
Implement additional behavioral analytics for insider threat detection
Privacy Controls
Automate privacy impact assessment (PIA) triggers for system changes
Access Complete SOC 2 Report
Request access to the full SOC 2 Type II report including detailed control descriptions, testing procedures, and auditor work papers.